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培训提升职业的艺术:战略、工具与策略 THE ART OF GREAT TRAINING DELIVERY: STRATEGIES

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作者: Jean Barbazette著

出 版 社: John Wiley & Sons

出版时间: 2006-12-1字数:版次: 1页数: 228印刷时间: 2006/12/01开本:印次:纸张: 胶版纸I S B N : 9780787975241包装: 平装编辑推荐

作者简介:

Jean Barbazette is the president of The Training Clinic, a training and consulting firm she founded in 1977. Her company focuses on training trainers throughout the United States for major profit, non-profit, and government organizations. The Training Clinic has three international licensees in the Netherlands, Hungary, and Colombia. Prior books include Successful New Employee Orientation (2nd ed.) (Pfeiffer, 2001); The Trainer’s Support Handbook (McGraw-Hill, 2001); Instant Case Studies (Pfeiffer, 2003) The Trainer’s Journey to Competence (Pfeiffer, 2005) and Training Needs Assessment (Pfeiffer, 2006). She is a frequent contributor to ASTD Training & Development Sourcebooks, McGraw-Hill Training & Performance Sourcebooks, and Pfeiffer Annuals.

内容简介

The Art of Great Training Delivery is designed to help trainers move their training and facilitation skills to the next level of performance.?Written by Jean Barbazette--an expert in the field of training and development--this vital resource is filled with down-to-earth advice and illustrative examples for selecting and using a variety of training?methods. Her advice helps trainers create the best learning experience that will improve learner retention.?The book covers a wealth of topics including how to use case studies, conduct inventories, exercises, games, and simulations, facilitate role plays, as well as conduct effective and safe demonstrations and administer tests. The Art of Great Training Delivery is a volume in The Skilled Trainer series.Praise for The Art of Great Training Delivery

"What a gift to the training profession! Once again Jean has packaged valuable tips, tools, and techniques to make every trainer's life easier and more complete. From setting a learning climate to administering tests; selecting an icebreaker to completing follow-up; how to facilitate case studies and role plays; enhancing your training style--it's all here! Add a CD for good measure and you have a bundle of brilliant basics--you'll wonder how you ever lived without them!"

--Elaine Biech, ebb associates inc, author, Training for Dummies and The Business of Consulting

"The Art of Great Training Delivery is a complete guide for training success. Jean not only covers all the bases but provides nuggets of training wisdom that will last an entire career. An invaluable resource for new and veteran trainers!"

--Mel Silberman, Ph.D., author, Training the Active Training Way and Active Training

"Perfect for anyone who wants a detailed, analytical approach to training--with enough tools and examples to make the concepts applicable to any training program. Written for both the new as well as experienced trainer, there is something for everyone in this thoroughly documented and researched book."

--Sharon Bowman, author, The Ten-Minute Trainer

目录

Contents of the CD-ROM

Acknowledgments

Introduction

Chapter 1: Facilitate the Best Learning Experiences

What Methods Can You Use to Help Adults Remember What They Learned in Training?

What Training Method Creates the Best Learning Experience?

What Are the Most Effective Training Techniques for Technical Training Topics?

What Media Work Best to Deliver Training?

How Can Adults Get the Most from Any Learning Experience?

How Are Training Methods Paced to Maintain Attention and Improve Retention?

How Much Practice Is Needed to Retain a New Skill?

Adult Learning Principles

Chapter 2: How Effective Is Your Training Style?

How Can You Learn About Your Preferred Trainer Style?

How Do You Interpret Your Scores?

How Are Training Styles Related to Adult Learning?

What Are the Advantages and Disadvantages of Each Style?

How Can You Enhance Your Training Style?

Chapter 3: Climate Setting

What Are the Elements of Climate Setting?

What Is the Benefit of Using Session Starters or Icebreakers?

What Constitutes an Appropriate Introduction for the Trainer and the Participants?

How Can You Balance Time Allotted for Session Starters with the Rest of the Content?

What Are the Purposes of Session Starters?

What Are Some Criteria for Selecting Session Starters?

How Can You Process a Session Starter to Make It an Effective Climate-Setting Technique?

How Do You Begin Training Sessions for Difficult Audiences?

What Is the Role of Music and Graphics in Setting an Adult Learning Climate?

Chapter 4: Why Lecturing Is Not Always Appropriate

What Is the Difference Between Giving a Presentation and Training?

What Are the Best Times to Use the Lecture Method?

What Is the Best Way to Organize a Lecture?

What Is the Benefit of Increasing Participation During a Lecture?

Chapter 5: Discussion and Facilitation

What Is the Difference Between Facilitation and Training?

What Are the Duties and Responsibilities of a Discussion Leader or Facilitator?

How Are Different Types of Questions Used to Facilitate Discussion?

How Are Facilitation Techniques Used to Promote Discussion to Meet a Learning Objective?

How Can Paraphrase Be Used During a Discussion?

Chapter 6: Facilitating Inventories, Activities, Games, and Simulations

Chapter 7: How to Facilitate Case Studies

Chapter 8: Facilitate Role Playing for Success

Chapter 9: How to Conduct Effective and Safe Demonstrations

Chapter 10: Conduct, Administer, and Facilitate Tests

Chapter 11: Audiovisual Support

Chapter 12: Online Facilitation

Chapter 13: Handle Problem Learners Effectively

Chapter 14: What Trainers Need to Do Outside the Classroom

Resources

Glossary

Bibliography

Index

About the Author

How to Use the CD

Pfeiffer Publications Guide

 
 
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