培训员工(哈佛商业评论系列)PM: COACHING PEOPLE HAR
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作者： Harvard Business School Press著
出 版 社：
出版时间： 2006-1-1字数：版次： 1页数： 69印刷时间： 2006/12/01开本：印次：纸张： 胶版纸I S B N ： 9781422103470包装： 平装编辑推荐
作者简介：
Since 1984, Harvard Business School Press has been dedicated to publishing the most contemporary management thinking, written by authors and practitioners who are leading the way. Whether readers are seeking big-picture strategic thinking or tactical problem solving, advice in managing global corporations or for developing personal careers, HBS Press helps fuel the fire of innovative thought. HBS Press has earned a reputation as the springboard of thought for both established and emerging business leaders.
内容简介
Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its wealth of tips, worksheets, and self-assessments, this handy guide shows managers how to use coaching—not only to strengthen direct reports’ skills but also to rev up their performance to unprecedented levels. The books in this series offer immediate solutions to the challenges managers face every day. Each book is packed with handy tools, checklists, and real life examples, including a Test Yourself section to help identify strengths and weaknesses. For all readers eager to address the daily demands of work, these books are ideal.
目录
Mentor's Message: Coaching as a Lifelong Process
Coaching: The Basics
What Is Coaching?
What coaching is and what coaching is not
Coaching with Purpose
When should coaching take place?
How to Know When to Coach
Observing
How to Develop Coaching Skills
Listen actively
Ask questions
Advocate for your opinions
Give feedback as a coach
Receive feedback as a coach
Build agreement
How to Manage a Coaching Session
Prepare for the coaching session
Conducting the coaching session
Develop an action plan
Coach beyond the session
How to Customize Your Coaching
Selecting a coaching style
Combine the roles of evaluator and coach
Tips and Tools
Tools for Coaching People
Test Yourself
To Learn More
Sources for Coaching People
Notes
