管理过渡期的变化(哈佛商业评论系列) HBE: MANAGING CHANGE N TRANSITION HAR
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作者： Harvard Business School Press 著
出 版 社： WW Norton 美国诺顿图书出版公司
出版时间： 2003-12-1字数：版次： 1页数： 138印刷时间： 2003/12/01开本：印次：纸张： 胶版纸I S B N ： 9781578518746包装： 平装内容简介
Managing through change and crisis is difficult in any business environment, let alone one as turbulent as managers face today. This timely guide offers authoritative advice on how to recognize the need for organizational change, communicate the vision, prepare for structural change such as M&A, and address emotional responses to downsizing. With tools for managing stress levels and advice on gathering and sharing information during transition, this book is an indispensable guide for managers at any level of the organization.
目录
Introduction
1 The Dimensions of Change
Examining the Different Types and Approaches
Types of Change
Two Different Approaches to Change
Summing Up
2 Are You Change-Ready?
Preparing for Organizational Change
Respected and Effective Leaders
Motivation to Change
A Nonhierarchical Organization
Becoming Change-Ready
Summing Up
3 Seven Steps to Change
A Systematic Approach
The Seven Steps
Roles for Leaders, Managers, and HR
Mistakes to Avoid
Summing Up
4 Implementation
Putting Your Plan in Motion
Enlist the Support and Involvement of Key People
Craft an Implementation Plan
Support the Plan with Consistent Behaviors and Messages
Develop Enabling Structures
Celebrate Milestones
Communicate Relentlessly
Using Consultants
Summing Up
5 Social and Human Factors
Reactions to Change
The Rank and File
The Resisters
The Change Agents
Summing Up
6 Helping People Adapt
Strategies to Help Reduce Stress and Anxiety
Reactions to Change:A Sense of Loss andAnxiety
Stages in Reaction to Change
The Conventional Advice
What Individuals Can Do for Themselves
How Managers Can Help Employees Cope
Rethinking Resisters
Summing Up
7 Toward Continuous Change
Staying Competitive through Change
Continuous Incremental Change
Can People Handle It?
Getting to Continuous Change
Summing Up
Appendix A: Useful Implementation Tools
Appendix B: How to Choose and
Work with Consultants
Notes
For Further Reading
Index
About the Subject Adviser
About the Writer
