大胆的咨询：诱惑、风险与职业局限性 FEARLESS CONSULTING - TEMPTATIONS, RISKS AND LIMITS OF THE PROFESSION
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作者： Erik de Haan 著
出 版 社： John Wiley & Sons
出版时间： 2006-12-1字数：版次： 1页数：印刷时间： 2006/05/01开本：印次：纸张： 胶版纸I S B N ： 9780470026953包装： 精装内容简介
The history of consulting dates back to the original ‘intervention’ of the serpent in the Garden of Eden, and today's consultants have just as dubious a reputation. They are tempted by flattery and over-assessment of their abilities, and run the risks of uncertainty, responsibility without authority and loss of control. In order to steer a middle course, they must understand their own intention as consultants. Fearless Consulting clearly demonstrates that, in spite of the many risks and temptations, consultants can approach their profession and clients fearlessly, and offers a range of philosophical inspirations for readers as well as specific intervention models and practical methodologies.
作者简介
Erik de Haan works is the director of Ashridge ’s Centre for Coaching and a senior organisation development consultant for Ashridge Consulting near London. Before joining Ashridge Consulting in 2002, he studied Theoretical Physics in Amsterdam,gained his PhD in Utrecht with his research into learning and decision-making processes in perception (1994), and worked for several consultancies in The Netherlands. Among his recent clients are the Aalsmeer Flower Auction, the BBC, BP, Credit Suisse First Boston, CSM, Fortis, Nokia, Stork, the Universities of Leeds and Leiden, and Vodafone. His previous publications books in English include The Consulting Process as Drama - King Lear for Consultants and Managers , Learning with Colleagues and Coaching with Colleagues. Erik is also member of the editorial board of Philosophy of Management –formerly Reason in Practice.
目录
Foreword
Preface
Prologue: Characteristics of Consulting
1 Characteristics of the Entry
2 The Entry and Fearless Speech
Communicating advice
Four forms of argumentation
Forms of argumentation for consultants
The fearless consultant
Fearless speech under pressure
Conclusion
3 Characteristics of Joint Problem Formulation
4 Problem Formulation and Irony
Ambiguous communication
What is irony?
Two divine examples of irony
The ironic consultant
Irony as an instrument for change
Irony and the concept of fate
Conclusion
5 Characteristics of Intervening
6 Intervening and Power
Intervening means stepping in
The focus of interventions
The art of intervening
The powerless consultant
Conclusion
7 Characteristics of Consolidating
8 Consolidating and responsibility
The responsibility of the consultant
Why does anything come about?
Authority and responsibility
The non-responsible consultant
Conclusion
9 Characteristics of Departure and letting go
10 letting go and Tragic Consulting
The consultant as committed outsider
The chorus in Greek tragedy
The tragic consultant
What pleasure does a tragedy give?
Conclusion
Epilogue: Twenty Minutes in the life of a Consultant
The invitation
Observations prior to the conversation
The conversation as it took place
The conversation as it did not take place
Observations following the conversation
The follow-up conversation
Appendix A
Appendix B
References
Index
