The 2008 Pfeiffer Annual：The 2008 Pfeiffer Annual : Consulting (with CD-ROM)
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作者： Elaine Biech 著
出 版 社：
出版时间： 2007-12-1字数：版次： 1页数： 292印刷时间： 2007/12/01开本： 大16开印次： 1纸张： 胶版纸I S B N ： 9780787996277包装： 精装编辑推荐
The Annual is a ready-make toolkit of ideas,methods,techniques,and models that assist and support your work as an organizational consultant,with an emphasis in the change management area. The materials provide highly accessible means of interacting with a diverse variety of systems and processes-from collaborative work systems and executive coaching to strategic planning and organization development.
内容简介
There is no doubt ...we live in changing times.The increased amount and rapid flow of information has placed organizations on ever accelerating paths of change.With a focus on the topic of change,The 2008 Consulting Annual can help you manage the change in your organizations.
The Annual is a ready-make toolkit of ideas,methods,techniques,and models that assist and support your work as an organizational consultant,with an emphasis in the change management area.The materials provide highly accessible means of interacting with a diverse variety of systems and processes-from collaborative work systems and executive coaching to strategic planning and organization development.
The volume includes change management tools.For example,Experiential Learning Activities(ELAs)are the mainstay of the Annual and cover a broad range of consulting topics.The activities are presented as complete and ready-to-use designs for working with groups:facilitator instructions and all necessary handouts and participant materials are included.Check out the ELAs by several well-known change leaders:Mary Broad,Karen Lawson,Bob Preziosi,and Ed Schein.
The instrument section introduces proven survey and assessment tools for gathering and sharing organizational performance data.Kristin Arnold shares a tool for assessing the potential of partnering with another consultant.
The articles section presents the best current thinking about workplace performance and organizational development.We are honored to have Karl Albrecht's submission about how unrealistic expectations can derail change.All materials can be freely reproduced for use in the normal course of your work.
Year after year,the Consulting edition of the Pfeiffer Annual has provided thousands of trainers,consultants,facilitators,and managers with up-to-date information and tools to help make organizations more effective.So find out how other practitioners are improving organizations day by day:delve into the indispensable 2008 Pfeiffer Annual.You will understand why it is the best and most reliable source for practical,professional,performance-boosting tools.
目录
Preface
The Difference Between Training and Consulting:Which Annual to Use?
Introduction to The 2008 Pfeiffer Annual:Consulting
Experiential Learnin9 Activities
Introduction to the Experiential Learning Activities Section
Experiential Learning Activities Categories
**Empathy Walk:Unfreezing Cultural and Occupational Stereotypes
Triplets:Growing Others
**Frequent Flyers and Emerging Giants:Exploring Other Cultures
**Why Are Our Needs Not Being Met? Facilitating Accountability During Change Efforts
**Initiative:Taking the First Step
Build a Car:Readying the Team Ingrid E.Winters and Kay Hubbard
**Management Model for Change:Presenting Change to Employees
**The Business of Change:A Leader's Guide to Ongoing Evaluation
**Catalyst for Change:Evaluating Readiness
**Partnerships with Managers:Improving Performance
**The Promise Delivery System:Designing for Customer Satisfaction
**The Change Myth:Overcoming Resistance
**Culture Clarification:Minimizing Cultural Clash Mitchell Lee Marks and Philip H.Mirvis
Editor's Choice
Introduction to the Editor's Choice Section
Collective Intelligence Facilitation
Business-to-Employee Marketing
Audrey Ellison
Inventories,Questionnaires,and Surveys
Introduction to the Inventories,Questionnaires,and Surveys Section
Team Practices Survey
Edward L.Harrison,Donald C.Mosley,Jr.,and Paul H.Pietri
Assessing the Potential of a Consultant Partnering Relationship
Knowledge Sharing Culture Inventory
Articles and Discussion Resources
Contributors
Contents of the Companion Volume,The 2008 Pfeiffer Annual:Training
How to Use the CD-ROM
