优秀企业的思维模式HEADS YOU WIN
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作者： 本社 编
出 版 社： Scribner
出版时间： 1997-12-1字数：版次： 1页数： 301印刷时间： 1999/01/01开本：印次：纸张： 胶版纸I S B N ： 9780684851594包装： 平装内容简介
We have suspected for some time that what really drives businesses and their leaders is not money or power. It is the deep andabiding fear that someone somewhere has discovered the elusiveHoly Grail of business--competitive advantage！--and that theseleaders don't have it. Books, seminars, articles, and speeches, alldetail the management secrets of companies whose success sug-gests that the grail of competitive advantage is at last in theirgrasp, and other companies worldwide line up to emulate thepractices of these chivalrous knights. Motorola espouses "SixSigma" quality, and dozens of companies quickly adopt it as theirbusiness mantra. Southwest Airlines soars on no-frills, high-performance transportation, and the skies begin to fill with"wannabes." Rubbermaid makes headlines for its product inno-vation process, and within months identical approaches appear inscores of companies. Everywhere, it seems, companies and theirleadership are looking for someone else's star to hitch their wag-ons to. As the saying goes: lust because you're paranoid doesn'tmean they're not out to get you
目录
Introduction
CHAPTER 1: The Primal Manager
CHAPTER 2: Situation Appraisal--Clearing the Path
CHAPTER 3: Problem Solving--The Eternal Search for "Why"
CHAPTER 4: Decision Drag in a Nanosecond World
CHAPTER 5: Rx for Futurephobia
CHAPTER 6: Taming Data Overload
CHAPTER 7: All Together Now: Critical Thinking in Teams
CHAPTER 8: Systems Thinking: Why You Can't KISS
CHAPTER 9: Dr. McCoy, Please Report to the Flight Deck--Intuition and Rationality in Decision Making
CHAPTER 10: The Socratic Leader--Asking the Right Questions
CHAPTER 11: Campfire of the Vanities--Values in Decision Making
CHAPTER 12: Deployment: Putting It into Play
APPENDIX: The Kepner-Tregoe Rational Processes: An Overview
Acknowledgments
Index
