管理者的工具箱(哈佛商业评论系列) HBE: MANAGER'S TOOLKIT HAR
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作者： Harvard Business School Press 著
出 版 社：
出版时间： 2004-12-1字数：版次： 1页数： 328印刷时间： 2004/03/01开本：印次：纸张： 胶版纸I S B N ： 9781591392897包装： 平装内容简介
Zeroing in on the specific skills that make great managers stand out from the pack, this comprehensive guide is both an essential primer for new managers and a valuable resource for seasoned executives. From hiring and retaining good people to motivating and developing team members, from understanding key financial statements to delegating work effectively, and from setting goals for others to managing your own career, this actionable guide walks readers through every aspect of managing in a complex business world. Filled with practical tools and tips, this essential toolkit will help managers to stay at the top of their game.
The Harvard Business Essentials series is for managers at all levels but is especially relevant for new managers. It offers on-the-spot guidance, coaching, and tools on the most relevant topics in business. Each book includes the critical information that managers need on a given topic-from budgeting to hiring to communication to strategy-and offers interactive tools and worksheets that translate advice into action. Providing ready answers to day-to-day issues, these guides make sound, trusted mentoring advice available whenever managers need it.
作者简介
Christopher Bartlett is the Thomas D.Casserly, Jr., Professor of Business Administration at the Harvard Graduate School of Business Administration.
目录
Introduction
Part One: Learning the Basics
1. Setting Goals That Others Will Pursue
Committing to an Outcome
Begin with Strategy
Top-Down or Bottom-Up?
Characteristics of Effective Goals
Developing Unit Goals
Prioritizing
Your Goals as Manager
Four Steps to Accomplishing Goals
Periodic Review
After-Action Review
Summing Up
2. Hiring the Best
The Role of Human Assets
Defining Job Requirements
Recruiting Promising Candidates
Interviewing
Evaluating the Candidates
Making the Decision and Offer
Don't Forget Process Improvement
Summing Up
3. Keeping the Best
Why Retention Matters
Retention Matters
Why People Stay
Why People Leave
Market-Wise Retention
General Strategies for Retention
The Role of Work-Life Balance
Summing Up
4. Delegating with Confidence
Avoid Being Overworked and Overwhelmed
Benefits of Delegating
Warning Signs
Guidelines for Effective Delegating
Approaches to Delegation
Preparing to Delegate
Making the Assignment
Control, Monitoring, and Feedback
After-Action Review
Summing Up
5. Managing Your Time
Making the Most Out of Your Day
Understanding HowYou SpendYour Time
LetYour Goals GuideYourWay
SchedulingYour Time
Three Enemies of Time Management-and How to Defeat Them
Summing Up
Part Two: Reaching the Next Level
6. Managing Teams
Forming a Team That Makes the Difference
Teams-andWhen to Use Them
Characteristics of Effective Teams
……
Part Three: Mastering the Financial Tools
Appendix A: Useful Implementation Tools
Appendix B: Legal Landmines in Hiring
Notes
Glossary
For Further Reading
Index
About the Subject Adviser
About the Writer
