CFO透视：通过金融企业过程外源实现高业绩CFO INSIGHTS
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作者： Stewart Clements著
出 版 社： John Wiley & Sons
出版时间： 2004-12-1字数：版次： 1页数： 314印刷时间： 2004/12/01开本：印次：纸张： 胶版纸I S B N ： 9780470870860包装： 精装编辑推荐
作者简介：
Stewart Clements is president of Accenture Finance Solutions (AFS), Accenture's finance and accounting outsourcing business. In this role he is responsible for the business strategy; development of Accenture's delivery centre network; finance- and outsourcing-focused assets and tools; and the management and development of organisational capabilities. He has more than 18 years experience in finance change programs and finance outsourcing. Mr. Clements is a Chartered Accountant and has a degree in Accountancy from Glasgow University. Based in London, he has been with Accenture for nearly 20 years.
内容简介
Many CFOs have led their companies to invest in ERP and shared services in order to create leaner, more global organization structures. Today, they seek more radical transformation through business process outsourcing (BPO). CFO Insights is a practical, comprehensive guide to this exciting, fast-growing field. It features expert advice from the CFOs of major companies worldwide, including BP, Procter & Gamble, Dell, and Exel. Step by step, it takes you through the stages of a successful outsourcing solution - from evaluating providers and contracting, through transition planning and risk management.
“We have seen cost reductions every year for each of the 13 years of our outsourcing experience – now, finally, we are seeing the outsourcing market mature. The advancement of multi-client centers will create new value. As new low cost centers spring up around the world I want to have easy access to the opportunities.”
—Ala n Eilles, CFO Downstream, BP
“Outsourcing is not about sitting still. On the one hand, as CFO, you have to be in control, and have the right control mechanisms in place. On the other, this is an evolving relationship where both parties feel empowered and energized to make a real difference in the business.”
—John Coghlan, Group Finance Director of Exel
“My view of the CFO’s role is relatively simple: How do you add value? The CFO has to be in the forefront in understanding, at a strategic level, the relative economics of different parts of the business model – and vitally play a decisive role in deciding what should be insourced and what should be outsourced.”
—Clayton Daley, CFO, Procter & Gamble
目录
Abbreviations
1.The Finance Outsourcing Landscape
Transforming the finance function through outsourcing
The impact of finance BPO on the corporate agenda
The CFO and finance transformation
Why move to shared services?
Outsourcing: Who is doing what?
CFO concerns
The outsourcing promise
CFO insights
2.Creating an Operating Model for High Performance
Changing to a global business model based on brands and technology
What is a ‘high-performance’ company?
Differentiated operating models
Innovation in consumer goods and retail
Coping with major upheaval
The pharmaceutical networked model
So what do you outsource – and why?
Strategies for change and innovation
CFO insights
3.Suppliers: Options for Service Delivery
Considering future business partners
Trends in business process outsourcing
How far should you go with outsourcing?
The move to multisourcing
Choosing your supplier combination
Shaping the outsourcing relationship
Planning a delivery strategy
CFO insights
4.Scoping: Deciding What to Outsource
Developing a high-performance finance function with superior alignment to the competitive imperatives of the business
Where to cut the process
Purchase-to-pay
Order-to-cash
Credit and receivables management
General accounting, reporting, and decision support
The integrated F&A outsource proposition
CFO insights
5.Global Sourcing of Service Delivery
Migrating to a global delivery network
Three ways to source globally
Mapping the offshore landscape
Using geography to mitigate risk
Sourcing choices
Outsourcing due diligence
Emerging global shared service center networks
Technology shapes the future
CFO insights
6.Pricing and Shaping Your Deal
Shaping the deal for a co-sourcing
Pulling the levers of shareholder value
Shaping the contractual relationship
Pricing options
Pricing and contracting principles
Tax considerations
The negotiation lifecycle
CFO insights
7.Stakeholders: Achieving Buy-In
Reaching stakeholders through open and honest communications
Lead from the top: The CEO and CFO working together
Your new stakeholder: Your outsource partner
Third-party advisors
Employees: Treating them with care and integrity
The role of HR in outsourcing
Communications strategy
CFO insights
8.Ensuring a Successful Transition
9.Reducing Risk with Outsourcing
10.Continuous Improvement: Keeping the Deal Working
11.Finance BPO – the Future
Biographies
Index
