Business Etiquette For Dummies, 2nd Edition商业礼仪指南，第2版
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作者： Sue Fox著
出 版 社：
出版时间： 2008-4-1字数：版次： 1页数： 338印刷时间： 2008/04/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9780470147092包装： 平装内容简介
Navigate cultural differences in meeting styles and gift-giving.
Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.
Discover how to:
Make a great first impression
Practice proper online etiquette
Build your verbal and written skills
Deal with difficult personalities
Become a well-mannered traveler
作者简介
Sue Fox is the author of Etiquette For Dummies, 2nd Edition, and a professional member of the International Association of Protocol Consultants (IAPC) in Washington, D.C.
目录
Introduction
Part I: Conducting Yourself Gracefully in the Business World
Chapter 1: Displaying Good Manners at Work
Chapter 2: Making a Positive Impression on the Job
Chapter 3: Working in a Diverse Environment
Chapter 4: Look Sharp! Creating Professional Style and Presence
Part II: Building Better Communication Skills
Chapter 5: The Art of Meeting and Greeting
Chapter 6: Making Polite Conversation
Chapter 7: Improving Your Telephone Manners
Chapter 8: Sharpening Your Written Communication Skills
Chapter 9: Keeping Up with Electronic Etiquette
Part III: Behaving in the Boardroom and Beyond
Chapter 10: Minding Your Meeting Manners
Chapter 11: Engaging in Business Meals and Parties
Chapter 12: Mastering Dining Etiquette
Chapter 13: Attending Conferences, Trade Shows, and Special Events
Chapter 14: Taking Part in a Variety of Social Off-Site Activities
Chapter 15: Marking Life’s Major Events and Passages
Part IV: Overcoming Work-Related Challenges
Chapter 16: Coming to Terms with Difficult People
Chapter 17: Managing Office Conflict
Chapter 18: Managing Ethical Dilemmas at Work
Chapter 19: Handling Sexuality in the Workplace
Part V: Doing Business on a Global Scale
Chapter 20: Pack Your Manners! Traveling for Business
Chapter 21: Now You’ve Arrived: Adapting to a New World
Chapter 22: Crossing Cultural Lines: Your Passport for Success
Part VI: The Part of Tens
Chapter 23: Nearly Ten College-to-Career Etiquette Tips
Chapter 24: Ten Tips for Impressive Job Interviews
Index
