创造优势团队(哈佛商业评论系列)HBE: CREATING TEAMS WITH AN EDGE HAR
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作者： Harvard Business School Press 著
出 版 社：
出版时间： 2004-12-1字数：版次： 1页数： 169印刷时间： 2004/03/01开本：印次：纸张： 胶版纸I S B N ： 9781591392903包装： 平装内容简介
Teams can be a driving force for organizational performance-and managers can play a key role in teams' ultimate success or failure. Highlighting the latest research on team development and dynamics-and including hands-on tools for improving communication, resolving conflicts, promoting interdependence, and more-this guide will help managers at all levels to motivate teams to achieve higher performance.
The Harvard Business Essentials series is for managers at all levels but is especially relevant for new managers. It offers on-the-spot guidance, coaching, and tools on the most relevant topics in business. Each book includes the critical information that managers need on a given topic-from budgeting to hiring to communication to strategy-and offers interactive tools and worksheets that translate advice into action. Providing ready answers to day-to-day issues, these guides make sound, trusted mentoring advice available whenever managers need it.
目录
Introduction
What's Ahead
1 Team Concepts
Understand These First
Why Teams?
DoYou Really Need a Team?
Benefits and Costs
Making the "TeamVersus No-Team" Decision
Summing Up
2 Essentials for an Effective Team
The Foundation of Success
Competence
A Clear, Common Goal--With Performance Metrics
Commitment to a Common Goal
Every Member Contributes--Every Member Benefits
A Supportive Environment
Alignment
Summing Up
3 Forming the Team
The Crew and Its Charter
Team Sponsor
Team Leader
Team Members
Facilitator
The Team Charter
Aligning Behavior Through Rewards
Summing Up
4 Getting Off on the Right Foot
Important First Steps
Host a Launch Meeting
Decide About Decisions
Plan and Schedule the Work
Define the Measures of Success
Develop a Budget
Create Integrating Mechanisms
Establish Norms of Behavior
Summing Up
5 Team Management Challenges
Where Leaders Matter
The Leader's Role
Encouraging Team Identiw
Guarding Against Groupthink
Managing Team Creativity
Managing Conflict
Summing Up
6 Operating As a Team
Putting Ideas to Work
Keeping an Eye onTeam Processes
Winning One Bite at a Time
Supporting Team Learning
Evaluating Performance
Summing Up
7 The Virtual Team
A Collaborative Challenge
Benefits and Challenges
Virtual Team Technology
……
8 Becoming a Team Player
Appendix A: Useful Implementation Tools
Appendix B: A Guide to Effective Coaching
Appendix C: Team Troubleshooting Guide
Notes
Glossary
For Further Reading
Index
About the Subject Adviser
About the Writer
