训练和指导如何发展优秀才能和更好表现(哈佛商业评论系列) HBE: COACHING N MENTORING
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作者： Harvard Business School Press 著
出 版 社：
出版时间： 2004-12-1字数：版次： 1页数： 155印刷时间： 2004/09/01开本：印次：纸张： 胶版纸I S B N ： 9781591394358包装： 平装内容简介
Coaching and Mentoring offers managers comprehensive advice on how to help employees grow professionally and achieve their goals.
This volume covers the full spectrum of effective mentoring and the nuts and bolts of coaching.Managers will learn how to master special mentoring challenges, improve listening skills, and provide ongoing support to their employees.
作者简介
Herminia Ibarra is the INSEAD Chaired Professor of Organisational Behaviour and Area Corrdinator for the Organisational Behaviour Group. Prior to Joining INSEAD she served on the harvard Business School faculty for thirteen years.
目录
Introduction
1 What Coaching Is All About
Its Place in Management
Benefits
Identifying Coaching Opportunities
A Four-Step Process
Summing Up
2 Preparing to Coach
Keep Your E/es, Ears, and Mind Open
Begin with Observation
Create and Test Your Hypothesis
Listen Carefully
Estimate the Probability of Improvement
Ask the Employee to Prepare
Summing Up
3 Discussion
Where Minds Meet
DiscussYour Observations
Be an Active Listener
Listen for the Emotions Behind the Words
Move Discussion to Causes
Summing Up
4 Active Coaching and Follow-Up
Getting Down to Business
Obtain Agreement on Goals
Create an Action Plan
Begin Coaching
Give and Receive Feedback
Adopt an Appropriate Approach
Mways Follow Up
Summing Up
5 Becoming a Better Coach
Beyond the Basics
Conserve Time and Energy
Create the Right Chmate
Avoid These Common Mistakes
Understand the Challenge of Team Coaching
Practice Makes Perfect
Summing Up
6 Executive Coaching
When Bosses Need Help
Why Executive Coaching?
Two Approaches to Executive Coaching
What to Look for in an Executive Coach
Summing Up
7 Mentoring and Management
Developing Human Assets
MentoringVersus Coaching
The Benefits and Costs of Mentoring
Who Should Have a Mentor?
Summing Up
8 The Right Match
Advice for Matchmakers
What Constitutes a Good Match?
……
9 Being an Effective Mentor
10 WOmen and Minorities
11 Beyond Traditional Mentoring
Appendix A
Appendix B
Notes
Glossary
For Further Reading
Index
About the Subject Adviser
About the Writer
