创造业绩驱动的组织 PERFORMANCE: CREATING THE PERFORMANCE-DRIVEN ORGANIZATION
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作者： Mark A. Stiffler著
出 版 社： 吉林长白山
出版时间： 2006-12-1字数：版次： 1页数： 204印刷时间： 2004/12/01开本：印次：纸张： 胶版纸I S B N ： 9780471732723包装： 精装内容简介
Balanced scorecard. Six Sigma. Dashboards. Employee evaluations. Incentive compensation. Financial reporting. Performance management means different things to different organizations. Most for-profit businesses, not-for-profit associations, and government entities agree that managing performance is an obvious factor in the success of their organization. But investing your organization's time and resources in a single methodology, however effective, addresses only one piece of the performance management puzzle and fails to motivate the entire workforce—all employees, partners, suppliers, and agents—towards full implementation of the organization's strategy.
PERFORMANCE: Creating the Performance-Driven Organization lays out a comprehensive methodology for achieving a best-in-class performance management system, one that unites all aspects of your organization into a single, interlocking "performance network." The result? Employees become focused on productively and efficiently executing your organization's strategy, resulting in a sustained competitive advantage that drives revenue, cuts costs, and improves profits.
Reading this groundbreaking book will fundamentally change how you think about executing strategy. It outlines a unified approach to performance management that will show you how to:
Align the objectives, resources, and budgets of the different parts of the organization with the goals, opportunities, and quotas of individuals
Measure organizational and individual performance
Reward individuals for performance
Report organizational and individual performance
Analyze organizational and individual strategy execution using models and analytics
Out of this model come the building blocks that will show you how to define strategic objectives for the organization, set workforce production quotas, link objectives and resources to budgets, manage workforce competencies and training, and much more.
A consultant to GE, Carl Zeiss, Cigna, Sankyo, Johnson & Johnson, Wyeth, and other Forbes Global 2000 companies, author Mark A. Stiffler draws from his vast experience to equip you with ideas that work in the real world and are supported by real-world examples. He uses case studies and examples of what it takes to build a successful organization to show you how to apply the building blocks of performance management to improve your organization's performance.
Whether you are a CEO, senior executive, board member, or manager; responsible for the whole organization, a business unit, or a department; in sales/marketing, human resources, information technology, or finance,
PERFORMANCE gives you a useful tool and the understanding of how to use it to approach performance management as a dynamic, forward-looking process.
作者简介：Mark A. Stiffler is founder, president, and CEO of Synygy, Inc., the largest provider of incentive compensation management solutions and a leading supplier of innovative, Web-native software and services that enable organizations to align, measure, reward, report, and analyze employee performance. Synygy has experienced fifteen consecutive years of profitable revenue growth and is one of just a few dozen businesses to make five appearances on the Inc. 500 list of fastest-growing privately held companies.
目录
Acknowledgement
INTRODUCTION
CHAPTER 1 The Fragmented State of Performance Management
CHAPTER 2 The Structural Bias Against Performance Management
CHAPTER 3 The Elements of Effective Performance Management
ALIGN
CHAPTER 4 Align the Organization
CHAPTER 5 Align Individuals
MEASURE
CHAPTER 6 Measure Organizational Performance
CHAPTER 7 Measure Individual Performance
REWARD
CHAPTER 8 Reward Individual Performance
REPORT
CHAPTER 9 Report Organizational Performance
CHAPTER 10 Report Individual Performance
ANALYZE
CHAPTER 11 Analyze Organizational Performance
CHAPTER 12 Analyze Individual Performance
CHAPTER 13 Action Plan for Becoming Performance Driven
CHAPTER 14 Critical Success Factors
CONCLUSION
INDEX
