冲突协调领导者手册 BECOMING A CONFLICT COMPETENT LEADER
点此进入淘宝搜索页搜索分类: 图书,管理,一般管理学,领导学,
作者： Craig E. Runde, Tim A. Flanagan 著
出 版 社： John Wiley & Sons
出版时间： 2007-12-1字数：版次： 1页数： 217印刷时间： 2006/10/01开本：印次：纸张： 胶版纸I S B N ： 9780787984700包装： 精装编辑推荐
作者简介：
Craig E. Runde is director of new program development at the Leadership Development Institute at Eckerd College, St. Petersburg, Florida.
内容简介
Becoming a Conflict Competent Leader combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward.
目录
Foreword (John R. Alexander).
Preface.
1. The What and Why of Conflict Competent Leaders.
2. Understanding Conflict Dynamics.
3. Self-Awareness, Self-Control.
4. Preventing Destructive Responses to Conflict.
5. Fostering Constructive Responses to Conflict.
6. Building Conflict Competent Organizations.
Epilogue.
Resources.
References.
The Authors.
Index.
About the Center for Creative Leadership.
