健康服务管理：概念与实践Managing Health Services
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作者： Mary G Harris著
出 版 社： Oversea Publishing House
出版时间： 2002-1-1字数：版次： 1页数： 456印刷时间： 2002/01/01开本： 16开印次： 1纸张： 胶版纸I S B N ： 9780864331663包装： 平装内容简介
In a health industry which iS dynamic and under pressure,community expectations and demands for quality health services are increasing，as are costs of these services．Despite more dollars,the demands are outstripping the available resources．Governments demand value for money and balanced budgets．Morbidity patterns are changing as populations age．Chronic diseases are complex to manage and require collabortive approaches．1n this context of change there iS a need for highly skilled health service managers．
A text for students and practising managers,Managing Heslth Services:Concepts and Practice deals with the concepts and strategies of effectivemanagement and leadership within the modern health care context．The authors recognise that the key iS education，and envision an Interactive and ongoing cycle of learning，involving managers’personal resources in the interest of improving organisational performance．Reading and Iearning are assisted by the use of case vignettes,instructive tables,figures,discussion questions and excellent reference Iists．The finaI chapter on applying theory to practice presents a number of Ionger cases with suggestions on how they might be used to assist learning．The authors are senior health management academics and practising heaIth care managers．1n each chapter,academics who are members of the Society of Health Administration Programs in Education，devoted to excellence in tertiary health service management education and research，are teamed with members of the Australian College of Health Service Executives who are practising managers．111is carefuI collaboration has produced a modern，authoritative and highly relevant text．
目录
Contributors
Preface
Acknowledgments
Abbreviations
PART ONE: HEALTH SERVICE MANAGERS
Chapter 1 Learning management (and managing your own learning)
David Legge and Pauline Stanton
Learning objectives
Introduction
A framework for management education planning in health service organisations
Organisational performance
What is it that managers do?
How do managers do what they do?
About learning
Personal resources
Organisational learning
Management development
Discussion questions
References
Chapter 2 The changing role and ethical mandate of the health service manager
Brian Stoffell, Mary G Harris and David Legge
Learning objectives
Introduction
Who is a health service manager?
The ethical mandate of the health service manager
The changing role of the health service manager
The future role of the health service manager
Conclusion
……
PART TWO:ORGANISATIONAL ENVIRONMENTS-IMPACT ON HEALTH SERVICE MANAGERS AND ORGANISATIONS
PART THREE:HEALTH SERVICE MANAGEMENT PRACTICE-WORKING WITH PEOPLE
PART FOUR:HEALTH SERVICE MANAGEMENT PRACTICE-WORKING WITH INFORMATION
PART FIVE:HEALTH SERVICE ORGANISATIONS
PART SIX:IMPROVING ORGANISATIONAL PERFORMANCE
PART SEVEN:APPLYING THEORY TO PRACTICE
Index