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作zuo者zhe：蔡cai鹏peng举ju记ji者zhe日ri前qian从cong广guang东dong省sheng珠zhu宝bao玉yu石shi及ji贵gui金jin属shu检jian测ce中zhong心xin了le解jie到dao，广guang东dong省sheng首shou部bu《珠zhu宝bao贵gui金jin属shu饰shi品pin行xing业ye经jing营ying服fu务wu规gui范fan》已yi经jing正zheng式shi通tong过guo专zhuan家jia评ping审shen即ji将jiang由you广guang东dong省sheng质zhi量liang技ji术shu监jian督du局ju发fa布bu。至zhi此ci，广guang东dong省sheng即ji将jiang有you了le第di一yi部bu关guan于yu珠zhu宝bao经jing营ying服fu务wu的de标biao准zhun规gui范fan。该gai标biao准zhun将jiang填tian补bu广guang东dong省sheng珠zhu宝bao销xiao售shou行xing业ye服fu务wu规gui范fan类lei标biao准zhun的de空kong白bai。
据ju介jie绍shao，首shou部bu《珠zhu宝bao贵gui金jin属shu饰shi品pin行xing业ye经jing营ying服fu务wu规gui范fan》由you广guang东dong省sheng珠zhu宝bao玉yu石shi及ji贵gui金jin属shu检jian测ce中zhong心xin、深shen圳chou吉ji盟meng首shou饰shi有you限xian公gong司si、深shen圳chou市shi金jin大da福fu珠zhu宝bao公gong司si共gong同tong起qi草cao。该gai服fu务wu规gui范fan对dui珠zhu宝bao、贵gui金jin属shu、珠zhu宝bao贵gui金jin属shu饰shi品pin以yi及ji贵gui金jin属shu覆fu盖gai层ceng饰shi品pin、标biao识shi、印yin记ji等deng做zuo出chu了le明ming确que的de定ding义yi，同tong时shi对dui经jing营ying场chang所suo、经jing营ying设she施shi、服fu务wu环huan境jing、销xiao售shou服fu务wu、售shou后hou服fu务wu和he经jing营ying从cong业ye人ren员yuan的de资zi质zhi提ti出chu了le具ju体ti要yao求qiu。规gui范fan还huan分fen别bie对dui珠zhu宝bao贵gui金jin属shu经jing营ying类lei型xing的de零ling售shou和he批pi发fa销xiao售shou环huan节jie的de售shou前qian、售shou中zhong、售shou后hou服fu务wu做zuo了le详xiang细xi的de说shuo明ming，其qi中zhong内nei容rong包bao含han售shou后hou服fu务wu的de内nei容rong、退tui货huo和he换huan货huo的de条tiao件jian等deng，这zhe也ye是shi广guang东dong省sheng首shou次ci对dui争zheng议yi较jiao多duo的de销xiao售shou环huan节jie服fu务wu的de要yao求qiu提ti出chu明ming确que规gui定ding。
此ci外wai，该gai规gui范fan还huan明ming确que了le对dui经jing营ying服fu务wu考kao核gai进jin行xing评ping定ding，考kao核gai内nei容rong为wei饰shi品pin质zhi量liang、经jing营ying服fu务wu环huan境jing、服fu务wu人ren员yuan素su质zhi、销xiao售shou环huan节jie四si个ge方fang面mian。
自zi上shang世shi纪ji80年nian代dai以yi来lai，我wo国guo贵gui金jin属shu、珠zhu宝bao玉yu石shi饰shi品pin得de到dao了le前qian所suo未wei有you的de发fa展zhan，目mu前qian已yi成cheng为wei世shi界jie上shang最zui具ju增zeng长chang潜qian力li的de珠zhu宝bao首shou饰shi消xiao费fei市shi场chang。广guang东dong是shi经jing济ji发fa展zhan大da省sheng，也ye是shi我wo国guo金jin银yin珠zhu宝bao业ye生sheng产chan制zhi造zao、消xiao费fei的de大da省sheng，但dan是shi由you于yu该gai行xing业ye在zai经jing营ying上shang的de特te殊shu性xing，在zai统tong一yi规gui范fan管guan理li上shang存cun在zai误wu区qu和he盲mang区qu，行xing业ye服fu务wu意yi识shi淡dan薄bo，服fu务wu水shui平ping参shen差cha不bu齐qi，加jia上shang消xiao费fei者zhe维wei权quan意yi识shi不bu强qiang，因yin此ci就jiu整zheng个ge行xing业ye来lai说shuo，在zai经jing营ying和he服fu务wu质zhi量liang等deng方fang面mian存cun在zai不bu少shao问wen题ti。据ju广guang东dong省sheng黄huang金jin(181,1.83,1.02%,吧ba)协xie会hui介jie绍shao，随sui着zhe贵gui金jin属shu珠zhu宝bao饰shi品pin的de日ri益yi发fa展zhan，珠zhu宝bao首shou饰shi正zheng逐zhu渐jian成cheng为wei新xin的de投tou诉su热re点dian，并bing呈cheng上shang升sheng趋qu势shi。
“从cong今jin年nian7月yue广guang东dong省sheng公gong布bu的de第di二er季ji度du珠zhu宝bao领ling域yu的de抽chou查cha情qing况kuang来lai看kan，尽jin管guan合he格ge率lv仅jin为wei36%，但dan产chan品pin的de质zhi量liang合he格ge率lv高gao达da80.3%,其qi中zhong最zui为wei主zhu要yao的de问wen题ti就jiu在zai饰shi品pin的de标biao示shi不bu合he格ge上shang，而er这zhe主zhu要yao的de原yuan因yin是shi珠zhu宝bao零ling售shou商shang对dui标biao示shi重chong要yao性xing缺que乏fa认ren识shi。【原文】
